Adding Users in Your GSuite Account

Before people in your organization can begin using your Google services, you need to create user accounts for each person. An account provides users with a name and password for signing in to their Google services, as well as an email address (if you're using Gmail). Each user you add will require a user licence.

There are two ways to add new users: 1. Individually (if you only have a few to add), or add 2. Multiple Users via a .csv file.

To Add Individually:

1. Sign into your GSuite Admin console as an administrator.
2. Scroll over the green circle with the plus sign (+) in the bottom right side. Select Add User.
3. In the Create a new user dialog box, enter the new user's information:
   • First name
   • Last name
   • Primary email address

   Note: If your account has multiple domains associated with it, use the domain (next to @) drop-down list to view the available domains. The domain you select will be the portion of the user's email address that appears after the @ symbol.

   • Each user account requires a password. You can assign a temporary, randomly generated password or manually set a temporary password. Either way, the new user will change this when signing in for the first time.
4. You can also add more profile information for the user, such as their contact and employee details. This information is visible in the Admin console and Gmail contacts.
   1. Click Additional Info and you can enter a enter a Secondary Email Address (leave blank if they don't have one), Phone Number, and Address.
   2. Click Next to enter Employee Details, such as Employee ID, Employee Type, Title, Department, and Cost Center.
5. Click Create to generate the new account.
6. (Optional) Click Email instructions or Print instructions to deliver the account information to the new user. Use an email address that's currently accessible to the user, not to their new Gmail address.
7. Click Done.
8. Locate the new user's name in the Users list, hover over and click his name, and click Account.
9. In the Password section, ensure that the Require user to change password at next sign-in box is checked.
10. Click the Show password link to see the autogenerated (temporary) password. You can provide this password to the new user so they can plug it in on first sign in. When inside, they'll be prompted to change their password to one of their choice.

To Add Multiple Users:

1. Sign into your GSuite Admin console as an administrator.
2. Scroll over the green circle with the plus sign (+) in the bottom right side. Select Add multiple users.

   In the Add multiple users dialog box, click the Download as .csv button to download a copy of a sample spreadsheet to your local machine with the proper headers formatted. Leave this dialog box open to (later) upload the file after editing.

3. Open the CSV file in a spreadsheet application, such as Google Sheets or Microsoft Excel. To open in Google Sheets, upload the file to your Drive and select Open with Google Sheets. The file should look like this:

   

4. Edit the file to meet your user data.

   Note: You must enter values in the Email Address, First Name, Last Name, and Password columns; that information is mandatory for each user. Don't forget to update the domain in the email addresses. The other columns aren't mandatory, so you can enter values or leave them blank.

5. Once the editing is complete, save a copy of the CSV file (in a CSV file format) back to your local machine.

   To do this in Google Sheets while you still have the file open in Sheets, click File > Download As > Comma Separated Values (.csv, current sheet)

6. Return to the Add multiple users dialog box, click Attach File, and browse to the edited spreadsheet you just saved locally.

   By default, the Require user to change password at next sign-in checkbox is enabled. This requires the user to change the generic password you entered in the spreadsheet.

7. Click Upload to initiate the creation of the user accounts.

   • If your file has formatting errors, a warning prompts that you may need to re-edit the file. It should provide a link to a list of common errors to reference and fix your file.
   • If successful, a status bar prompts how many users will be uploaded and a full report will be sent when complete.

8. Go to the Gmail inbox of your Admin account and search for the email report of the bulk upload. In the G Suite Admin console, review the list of users and explore the user settings to make sure your new users are all showing. (This can take a couple of minutes to appear.)