When it comes to printer cartridges, always get the original manufacturer's product

Printer manufacturers have long ago adopted the King Gillette Principle: Give them the razor (cheap printer), and sell them the blade (expensive cartridges).  They've gone a step further by incorporating chips into their printers that sense whether the installed cartridge is their original product or that of a third party.

Lately, we've seen a rash of tickets where clients have chosen to install third party cartridges, in the interest of saving a few dollars.  At some point after this switch (and not always immediately afterwards), they have complained that printing is "not right": Colors are not right, pages are only partially printed, and more.

Want to save yourself time and money?  Get original printer cartridges.  Besides the fact that these just work, you have recourse to the original manufacturer if there is a problem, because it is their cartridge that is installed.  Get a third party cartridge and you lose that ability to go back to the manufacturer and troubleshoot.