If you're Chromebook is continuously rebooting that would indicate a possible issue with the OS and possibly the hardware. The following are troubleshooting steps you can take to try and remedy the situation. They are in order of recommendation:
Try a Hard Reset:
- Turn off your Chromebook.
- Press and hold Refresh
+ tap Power
.
- When your Chromebook starts up, release Refresh
.
Powerwash or "Factory Reset" your Chromebook:
- Sign out of your Chromebook.
- Press and hold Ctrl + Alt + Shift + r.
- Select Restart.
- In the box that appears, select Powerwash
Continue.
Recover your Chromebook and download a fresh copy of the OS via the internet:
- If you have anything connected to this Chromebook (such as a mouse or external hard drive), remove it.
- Enter recovery mode:
- Chromebook: Press and hold Esc + Refresh
, then press Power
. Let go of Power.
- On some Chromebook models: Press and hold Esc + Maximize
, then press Power
. Let go of Power.
- When a message shows on the screen, let go of the other keys.
- If your computer has Internet access, select Recover using internet connection and follow the on-screen instructions.
- On some Chromebook models: Press and hold Esc + Maximize
- Chromebook: Press and hold Esc + Refresh
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