How to Add an Administrator to Apple Business / School Manager

In the event you need to add an Administrator to either Apple Business Manager / Apple School Manager, follow this short guide. A backup administrator is strongly encouraged for every ABM / ASM account. In the event there is only one Administrator in an organization, Apple must be called to regain access to the account and it's a lengthy process. 

1. Log in to https://business.apple.com or https://school.apple.com respectively.
   
   
   
   
2. Complete the following seven steps.
   
   
   1. Select Users from the Left navigation
      
      
   2. Click + Add.
      
      
   3. Input the user's First Name and Last Name.
      
      
   4. Input the desired username in the Managed/Apple ID field. This will be the portion of the user's email address before the @. For example, john@yourbusiness.com would be "john"
      
      
   5. Select Administrator from the Roles dropdown and the correct location of the user from the Locations dropdown.
      
      Note: Most organizations will only have one location. If more locations, aka cost centers, are needed for Volume Purchasing (VPP) cost accounting reasons, that article can be found here. 
      
      
   6. Input the user's email address.
      
      Note: All other fields are optional. 
      
      
   7. Click Save.